Online Safety Policy

This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England, Northern Ireland, Scotland and Wales. Summaries of the key legislation and guidance are available on:

• online abuse
• bullying
• child protection.

We believe that:

• children and young people should never experience abuse of any kind
• children should be able to use the internet for education and personal development, but safeguards need to be in place to ensure they are kept safe at all times.

We recognise that:

• the online world provides everyone with many opportunities; however it can also present risks and challenges
• we have a duty to ensure that all children, young people and adults involved in our organisation are protected from potential harm online
• we have a responsibility to help keep children and young people safe online, whether or not they are using The Code Zone’s network and devices
• working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare and in helping young people to be responsible in their approach to online safety
• all children, regardless of age, disability, gender reassignment, race, religion or belief, sex or sexual orientation, have the right to equal protection from all types of harm or abuse.

We will seek to keep children and young people safe by:

• appointing an online safety coordinator
• providing clear and specific directions to staff and volunteers on how to behave online through our behaviour code for adults
• supporting and encouraging the young people using our service to use the internet, social media and mobile phones in a way that keeps them safe and shows respect for others
• supporting and encouraging parents and carers to do what they can to keep their children safe online
• developing an online safety agreement for use with young people and their parents or carers
• developing clear and robust procedures to enable us to respond appropriately to any incidents of inappropriate online behaviour, whether by an adult or a child or young person
• reviewing and updating the security of our information systems regularly
• ensuring that user names, logins, email accounts and passwords are used effectively
• ensuring personal information about the adults and children who are involved in our organisation is held securely and shared only as appropriate
• ensuring that images of children, young people and families are used only after their written permission has been obtained, and only for the purpose for which consent has been given
• providing supervision, support and training for staff and volunteers about online safety
• examining and risk assessing any social media platforms and new technologies before they are used within the organisation.

If online abuse occurs, we will respond to it by:

• having clear and robust safeguarding procedures in place for responding to abuse (including online abuse)
• providing support and training for all staff and volunteers on dealing with all forms of abuse, including bullying or cyberbullying, emotional abuse, sexting, sexual abuse and sexual exploitation
• making sure our response takes the needs of the person experiencing abuse, any bystanders and our organisation as a whole into account
• reviewing the plan developed to address online abuse at regular intervals, in order to ensure that any problems have been resolved in the long term.

Contact details

Online safety co-ordinator
Name: Paul Allington
Email: paulsemail@thecodezone.co.uk

Senior lead for safeguarding and child protection
Name: Ashley Payne
Email: ashleysemail@thecodezone.co.uk

NSPCC Helpline: 0808 800 5000
We are committed to reviewing our policy and good practice annually.

This policy was last reviewed on 03/01/2023